With Modern Karibou you’re not just a faceless customer whose order comes across our computer screens. We want you to feel free to contact us if you need personal assistance or if you have any questions or comments about our products. If you want to recommend a product line or designer you would like to see featured on our site, drop us a line, we’d love to hear about them.
Our objective is to foster a fun web-based experience where you can shop quickly (or leisurely, it’s up to you) and feel confident about it. Come back and see us often to discover what’s new. You might just find that perfect dining table to entertain family and friends, or that luxurious bedding to lounge in on lazy Sunday mornings. Your home is a reflection of your unique personality. So go ahead, let creativity and inspiration reign. This will bring a sense of vitality and novelty to your spaces and ultimately, to your life. We hope you enjoy!
I would first like to say that I really appreciate the excellent level of customer service!! :) I'm 6 months pregnant, so, a few weeks isn't going to be a problem at all!!! Thanks so so much for the follow up, and I am happy to have purchased from a Canadian Store as opposed to buying from Dwell directly
Thanks again, and looking forward to the package!
Thank you so much for your efforts. I just placed our order for the bed and headboard. I wanted to express our gratitude to yourself and the business for making it a pleasurable experience to deal with an online retailer. Living in Whitehorse our options are severely limited and most online retailers seem to write us off as a remote location not worth doing business with. I will be placing future orders with your company and will be sure to tell all of my design savvy friends in the north of your commitment to excellent customer service.
I recently ordered a table & 8 chairs (LAX Mash Studios). They arrived today, less than 2 weeks after ordering. And I am in love! It is truly a gorgeous set & was so well protected on delivery & can't say enough about how beautiful it looks in my home!
I wanted to thank you for your amazing support - email & phone. It is so great to see a Canadian site with amazing product and exceptional service. I will spread the word & I will order again!
Thanks & best to all of you at Karibou
Great product, great service. Just wanted to let you know that I have been completely satisfied with both the products I have purchased (HiLo Chair x 2) and the service on the website. My first order would not go through the website and I was able to speak with a human person on the phone immediately who took my order in a friendly and professional manner. I loved the HiLo Chair so much for my toddler, I purchased another one for my infant. It arrived 2 business days after I ordered it, and like the first one, was complete in the package and easy to put together. I have recommended both the HiLo Chair to anyone who will listen and have nothing but high praise for Modern Karibou as well.